01
Who operates Venture
Venture is a motorcycle route discovery, ride tracking and rider community app operated by Straightening Forks Ltd. We are the controller of the personal data described in this policy.
If you have a privacy question or request, email us at support@ventureride.app.
02
Information we collect
We collect information you provide, information created when you use Venture, and limited technical information from your device.
Account and profile
Your email address, name, username, account identifier and sign-in method. You may also add a profile photo, general location, home-base preference and visibility setting.
Waitlist
Your email address when you join the Venture waitlist. We use it to send launch news and early access updates.
Ride and location data
When you start tracking or navigation, precise GPS points, timestamps, destination, distance, duration, elevation, speed and related ride statistics. Location may continue to be recorded in the background while that session is active.
Content and activity
Rides, routes, photos, posts, comments, follows, ratings, reviews, tips, tags, bookmarks, scheduled rides and invitations that you create or interact with.
Device and service data
Device and operating-system information, app version, IP address, request times, notification preferences and token, feature interactions, errors and security logs.
Third-party sign-in
If you use a third-party sign-in option, we receive the identifier and profile details you authorise, usually your name and email address.
Venture does not passively record your movements outside an active ride or navigation session. Rides and speed information are private by default; content you choose to publish is visible according to the visibility setting you select.
03
How we use information
- Provide Venture · Contract
- Create and secure your account, record rides, provide routes and statistics, operate community features and respond to support requests.
- Optional features · Consent
- Use precise or background location and send notifications when you enable those features. You can change device permissions at any time.
- Waitlist updates · Consent
- Send launch news and early access updates after you choose to join the waitlist. You can withdraw at any time by emailing us.
- Protect and improve · Legitimate interests
- Prevent misuse, diagnose problems, understand service performance and improve Venture using limited operational information.
- Legal compliance · Legal obligation
- Keep required records, respond to lawful requests and protect the rights and safety of Venture, our users and others.
Account information is required to provide account-based features; optional profile details and device permissions are your choice. Refusing required information may mean that the relevant feature cannot work.
We do not sell personal data, use it for targeted advertising or track you across apps and websites owned by other companies.
05
International processing
Some providers may process information outside the United Kingdom. Where required, we rely on UK adequacy regulations or approved contractual safeguards, such as the UK International Data Transfer Agreement or UK Addendum. Contact us if you would like more information about the safeguard relevant to your data.
06
Retention and deletion
We keep personal data only for as long as it is needed for the purposes described in this policy.
- Account, profile, rides and content: while your account is active. After account deletion, associated active data is deleted or irreversibly anonymised within 30 days unless a legal or security exception applies.
- Waitlist: until launch updates are complete, you ask us to remove your address, or it is otherwise no longer needed.
- Backups: residual copies expire within 90 days and are isolated from normal use.
- Support correspondence: up to 24 months after the matter is resolved.
- Security and diagnostic logs: only for as long as reasonably needed to operate and protect Venture or investigate an incident.
07
Your choices and rights
Controls and deletion
You can manage ride and profile visibility in Venture and change location or notification permissions in device settings. You can delete your account and associated data from within Venture, or email us with a privacy request. We may need to verify your identity.
Your legal rights
Depending on the circumstances, you may ask to access, correct, delete or receive a portable copy of your personal data; restrict or object to its use; or withdraw consent. Withdrawing consent does not affect earlier lawful processing. We normally respond within one month.
You can complain to the UK Information Commissioner's Office at ico.org.uk.
Children
Venture is not intended for anyone under 16. If you believe a child has provided personal data, contact us so we can investigate and delete it where appropriate.
Security and policy updates
We use technical and organisational safeguards designed to protect personal data. We may update this policy when Venture, our providers or the law changes, and will publish the revised policy here with a new effective date. We will provide additional notice where a change materially affects how we use personal data.